Hacked website repair · Melbourne

Website hacked? We’ll fix
it today.

Malware, spam pages, redirects or a Google warning. We clean your website, close the way in and lock it down, usually the same day.

$790+ GST · fixed price · one website

Call 1300 533 604Send the details

Or send us the details

Your site address and what you’re seeing is enough. For the fastest start, call us.

Call 1300 533 604

For the fastest start, call 1300 533 604. Your details are only used to answer your enquiry, and a one-way encrypted (hashed) copy of your email and phone is shared with Google to measure our ads. Privacy policy.

What’s included

Everything to get a hacked website clean, back up and locked down, for one fixed price.

Full backup first

Files and database copied before we touch anything, so nothing is lost.

Malware removed

Malicious code, backdoors, spam pages and bad redirects cleaned out of the files and the database.

Clean reinstall and updates

The site’s software reinstalled clean and updated, and fake or abandoned plugins and extensions removed.

Locked down

New security keys, file permissions fixed, admin users checked and passwords reset with you.

Google warnings cleared

Search Console and Safe Browsing checked, and a review requested if Google has flagged the site.

A short report

What we found, what we fixed, and what to do next to keep the site clean.

Online shop (WooCommerce, Shopify, Magento), several sites, or a big custom app? We take a quick look and give you a fixed quote first.

Websites we fix

If it runs on a web server, we can usually clean it. One website is one fixed price.

  • WordPress
  • Joomla
  • Drupal
  • Plain PHP & HTML
  • Other CMSs

Shopify or Wix site taken over?

On Shopify, Wix and Squarespace the platform looks after the code, so a “hack” is usually someone getting into the account. We help you get the account back, lock it down with new passwords and two-step login, and clean up the damage: changed content, apps, staff accounts and settings. These jobs are quoted first.

How it works

  1. 01

    Call or send the form

    Tell us the site address and what’s happening. We confirm it’s a standard one-site job, or quote it first.

  2. 02

    Pay

    $790 + GST by card link or invoice, before work starts.

  3. 03

    We fix it

    Backed up, cleaned, locked down and checked with Google, usually the same day. Then you get the report.

We’ve done this before

Recently we cleaned a multi-site WordPress attack in one day: backdoors, webshells and 1,600+ planted files removed, and every site back up the same day.

1 day
to clean a multi-site attack
1,600+
planted files removed in that job
17+ years
building and hosting WordPress sites

More on hacked websites

WordPress malware removal

Backdoors, fake plugins and malware removed from WordPress, and the way in closed.

Google hacked-site warnings

“This site may be hacked” and red browser warnings: what they mean and how they’re cleared.

Website redirecting to spam

Sneaky redirects, the Japanese keyword hack and pharma spam pages cleaned out.

Questions we get asked

How fast can you fix it?

Most standard websites are cleaned and back up the same day. We start once payment is through on a business day. If the site is bigger or the attack is unusual, we tell you before we start how long it will take.

What kinds of websites do you fix?

WordPress, Joomla, Drupal, plain PHP and HTML sites, and most other content management systems. Online shops, several sites and big custom apps get a fixed quote first.

My Shopify or Wix site was taken over. Can you help?

Yes. On Shopify, Wix and Squarespace the platform looks after the code, so a “hack” is usually someone getting into the account. We help you get the account back, lock it down and clean up the damage. These jobs are quoted first.

Will I lose anything?

No. We take a full backup of the files and the database before we change anything, so nothing is lost and anything can be put back.

What if it comes back?

We close the way the attacker got in and lock the site down, then tell you what to keep doing. Sites get hacked again when software and passwords are left to go stale, so the safest next step is a care plan: updates, backups and security checks every month, from $149 a month + GST.

My site isn’t on your hosting. Can you still fix it?

Yes. We clean sites on any host. We need access to the hosting or the site’s admin, or you can move the site to massamedia hosting and we fix it there.

What does it cost?

$790 + GST, a fixed price for one website, paid before we start. Online shops, several sites and big custom apps get a fixed quote first, after a quick look.

Keep it clean after the fix

Most sites get hacked through old software, weak passwords and cheap hosting. Once yours is clean, we can keep it that way.

Care plan

Updates, daily backups, security monitoring and small changes every month, from $149 a month + GST.

See the care plans

massamedia hosting

Managed Australian hosting with SSL and daily backups, looked after by the people who fixed your site.

About our hosting