WordPress malware removal · Melbourne
WordPress malware
removal
Hacked WordPress site? We find and remove the malware, backdoors and spam, close the hole that let it in and lock the site down, usually the same day.
$790+ GST · fixed price · one WordPress site
Signs your WordPress site is hacked
Any one of these is worth a proper look.
- Admin users you didn’t create
- Spam pages or links showing for your site in Google
- Visitors sent to other sites, often only on phones or from Google
- PHP files in the uploads folder, or odd file names in the site root
- A Google or browser warning on your site
- Your host has suspended the site or reported malware
- The site is suddenly slow, or sending spam email
How WordPress sites get hacked
WordPress itself is well maintained. The way in is almost always something around it.
Outdated plugins and themes
Old versions have published security holes, and bots scan the web for them around the clock.
Nulled or fake plugins
Pirated “premium” plugins often come with a backdoor built in, and fake plugins hide behind real-sounding names.
Abandoned plugins
A plugin nobody updates any more never gets its holes fixed.
Weak or reused passwords
Admin, hosting and database passwords that have leaked elsewhere get tried automatically.
Shared hosting accounts
One infected site on a hosting account can reach every other site on the same account.
No updates, no backups
Without updates the holes stay open, and without backups there’s nothing clean to go back to.
Why the malware keeps coming back
Deleting the files a scanner flags rarely ends it. Attackers leave several ways back in: a backdoor disguised as a normal plugin file, code hidden in the database, a fake “must-use” plugin, or a scheduled task that puts the code back after you delete it.
On a recent multi-site attack we removed backdoors, webshells and more than 1,600 planted files across several WordPress sites, and had every site back up the same day. The fix is to find every way in, close it, and only then lock the site down.
How we clean a WordPress site
01
Back up
A full copy of the files and database, so nothing is lost.
02
Clean
WordPress core and every plugin reinstalled from clean sources; uploads, wp-config.php, .htaccess and the database checked by hand.
03
Lock down
Unknown admins removed, security keys and passwords changed, file permissions fixed, everything updated.
04
Clear Google
Search Console and Safe Browsing checked, spam pages removed and a review requested if the site was flagged.
Get it fixed today
Hacked Website Repair: backup, clean-up, lock-down, Google warnings and a report, for one fixed price. Usually fixed the same day.
$790+ GST · fixed price · one WordPress site
Questions we get asked
Can’t I just run a security plugin?
A scanner is a good start, but it only checks what it knows to look for. Backdoors are often disguised as normal files, stored in the database, or put back by a scheduled task after you delete them. If the way in stays open, the malware comes back.
Will reinstalling WordPress remove the hack?
Only partly. A clean core reinstall replaces WordPress’s own files, but malware usually lives in plugins, themes, the uploads folder and the database, which a reinstall doesn’t touch. We reinstall core and every plugin from clean sources, then check what’s left by hand.
Do I need to change my passwords?
Yes. Once the site is clean we reset the WordPress admin passwords with you and change the security keys, which signs everyone out. If the hosting or database password may have leaked, we change those too.
Do you fix WooCommerce shops?
Yes, but shops are quoted first, because orders, customers and payment settings need extra care.
How much is it, and how fast?
$790 + GST, fixed, for one standard WordPress site, and most are back up the same day. See Hacked Website Repair for everything included.
More on hacked websites
Hacked website repair
Fixed-price clean-up for a hacked website, usually the same day.
Google hacked-site warnings
“This site may be hacked” and red browser warnings: what they mean and how they’re cleared.
Website redirecting to spam
Sneaky redirects, the Japanese keyword hack and pharma spam pages cleaned out.
Send us the details
Your site address and what you’re seeing is enough. For the fastest start, call us.
- Call me1300 533 604
- Email memail@massamedia.com
- Visit the studio425 Smith Street, Fitzroy VIC 3065 ↗